Click here to login to the Service Request System.
Brookfield Office Properties' goal is to provide outstanding tenant service at all times. This means:
Each lease contains specific information about services to be provided, including complimentary and chargeable services. If a tenant is unfamiliar with charges for services being requested, the cost of the service will be explained.
Tenant Services may be provided by Brookfield Office Properties staff or by outside contractors hired by Brookfield Office Properties. Authorized tenant representatives can submit requests for routine maintenance using the online Service Request System.
With just a few easy steps you can submit a request for building service. Simply click on the link to the Service Request button on the Tenant Resources page, login with your personalized username and password, enter the necessary information, click submit and you are done!
The following information contains detailed instructions for using the Service Request System.
Viewing Service Requests
The system will display all your service requests. The most recent request will be on top. Scroll to find the request your company has created. Click on the request date for detailed information about the request.
Request Status | Explanation |
Open (new) | The request has been created but the Management Office has not processed it |
In Progress | The request has been accepted by the Management OfficeThe work requested had been completed. The request may be kept in this status due to follow-up activities |
Work Completed | The work requested had been completed. The request may be kept in this status due to follow-up activities |
Closed | The work requested and follow up activities have been completed |
Cancelled | The work order was cancelled by tenant or Management Office |
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